Privacy policy

This document contains information regarding the collection and use of your personal data by the website “youpluswe.com” (hereinafter “this website” or “the website”) which is operated by You Plus We Ltd. (hereinafter also referred to as “we” or “us”) domiciled at 44 Kapitan Raicho Str, Plovdiv, 4000, Bulgaria with commercial registration number BG202843243. This information is exclusively applicable to “this website” . Any other marketing or distribution channel may involve changes to these conditions. For any information regarding the Terms of Use of our services and products, please read the Terms of use.

We would like to thank you for visiting our site and your interest in our products and services. Your privacy is important to us and we want you to feel comfortable visiting our website. This document explains clearly and simply which of your personal data are collected by our website and how these personal data are used. It also contains information on your rights with regard to the sharing, transmission, alteration or deletion of this information. This privacy policy is subject to any applicable mandatory local laws and regulations.

Data transfer over Internet

The internet is generally not regarded as a completely secure environment, and information sent via the internet can be accessed by unauthorized third parties. Information sent via Internet may be transmitted across international borders and be forwarded to a country with a lower data protection level than exists in your country of residence. Please note that we accept no responsibility for the security of your information whilst in transit over the internet to this site.

What information is collected?

“We” do not collect any personal data through our web site unless you voluntarily provided it.
Through this website we may ask you to provide several types of personal data. If you decide to get in touch with us, you will then need to enter the following information:

  • name
  • email address
  • telephone number

When you visit “this site”, our web server may also automatically collect your IP address, browser and operating system information. Please note that this information does not identify you personally.

How is this information used?

All the personal data and other information which you have entered are solely used in order to provide you with the services and/or products which you requested via “this site” and for the purposes of technical and user administration, research, development and marketing.
Your email address may be used to send you the products and services which you ordered on “this site”. “We” may also use your email address to send you offers which may be of interest to you. You can unsubscribe from this mailing list at any time by clicking on the unsubscribe link you can find in each e-mail we send you. We will then remove your contact information from the lists used for such mailings.

Disclosure, correction, deletion of personal information

You can delete your information from our database by unsubscribing from receiving future emails. You can find unsubscribe link at the bottom of each email you receive from us. In order to find out which personal data were collected and in order to ask for them to be changed or deleted, you can contact us through the contact page.

In which cases will this information be disclosed?

“We” may disclose your information to our employees and affiliates inside or outside your country of residence to perform the services described on our Terms of use. Our employees, affiliates and third party providers who have access to personal data obtained through “this website” are obliged to respect privacy.

“We” may transfer your personal data to third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented.
For example, one of our employees may have to access your personal data in order to provide you with proper customer service.

When transferring your personal data “we” make sure that we comply with applicable laws and regulations and take steps to make sure that the recipients of your information maintain an adequate level of data protection.

“We” will disclose your personal data in the event of a summons to appear in court, an official court order or any legal process or investigation in order to establish or exercise our rights, or to defend ourselves against claims permitted by the applicable laws and regulations.

Your personal data may also be disclosed if it is necessary to hold an enquiry or take measures regarding potentially illegal activities in the event of threat to the personal security of any individual, or if you are in breach of the Terms of use.

How do we share your personal data?

“We” may share your personal data such as name and email address with third party companies whose products or services may be of interest to you. “We” may do this only to the extent permitted by the applicable local laws and regulations and if they provide an adequate level of data protection to ensure the security of your personal data.

You can contact “us” at any time through the contact page and ask us not to disclose your personal data to third parties.

“We” may sometimes provide temporary and limited access to your personal data to third parties in order for them to assist us in operation, maintenance and security or our website. Such third parties can include website hosting, after-sales service processing and data storage. Have in mind that access to your personal data remains strictly limited to what is required by the supplier in order to fulfil its service contract with our company. Moreover, such access is strictly limited to the time required for the operation or service.

“We” strive to maintain the reliability, accuracy, completeness and currency of your personal data in our databases and to protect the privacy and security of our databases and the data we collect. “We” use technical and organizational security measures to reasonably protect information against unauthorized access, accidental or intentional manipulation, misuse, loss and destruction.

Who else can collect information via our website?

“This website” may contain links to other websites. This privacy policy is only applicable to “this website” and is not valid for any internet websites controlled by third parties. Please review the privacy policies of such sites as we are not responsible and have no influence on their content or privacy practices.

Use of cookies, IP addresses and website traffic information

Cookies are small files that are downloaded on your computer when you access certain websites, allowing them to efficiently store and recover information about your configuration, browsing habits and other technical considerations through which a website can customise your web experience and adjust it to your preferences and characteristics.

Continuing to use “this website” will be considered acceptance of their use.

This site uses its own cookies and those of third parties to improve the services that are offered and better customize them to the preferences of its users, in accordance with the configuration of their respective equipment and their browsing habits. The cookies used by this site are not advertising cookies. They are technical and analytical in nature and used for customisation. By using them we are able to quantify the number of users and perform statistical measurement and analysis of the use of our services, simultaneously making it possible to customise the services to the characteristics of the user and their computer.

Apart from first party analytical cookies we use third party analytical cookies that come from the following providers of usability, metrics and analytics services:

Among other options, such as tools for blocking cookies, “we” inform you that you as a user can allow, block or delete the cookies installed on your device via your browser’s settings. To do so, please, follow these guides by clicking on them:

Changes in this privacy policy

In case we make updates or changes to this privacy policy, we’ll update this page which you can be accessed by a direct link on all pages of this website. “We” therefore ask you to consult it on a regular basis. However, we are committed not to make any changes which will weaken the protection of your personal data.

Business Transitions

In the event our company goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal data might be among the assets transferred. You will be notified of any such change in ownership or control of your personal data via the email address you may have provided via “this website”.

How can I contact you?

If you have any comments or questions about our privacy and cookies policy, you can contact us through the contact form below.